Clean, about average for a supercenter. Maybe a little understaffed, only two or three checkouts open. Speedy checkout is not so speedy in a town where everybody seems to pay with cash or checks!
The staff at the pharmacy has been helpful & friendly to me in all my interactions with them. When they are short-staffed they may appear a bit rushed, but never have they been rude or dismissive.
All employees certainly need more training especially in verifying who is eligible for what insurances. I have NEVER had my prescriptions done correct the first time!! I could have paid alot of extra money I did not have to because of this!! Luckily, I am one of the few that know what to ask because I can catch what is not correct. I can not imagine just how much the older folks have been overcharged because they do not know and your associates have not done their jobs or have the knowledge to do their jobs right. PLEASE TRAIN YOUR EMPLOYEES, the older folks would greatly appreciate it!! By the way, my older parents are included. I have corrected several times, your employees. I would not like to have to call the Better Business Bureau because this continues to happen. Also, please come back to the phone and let your callers know it will be awhile or please call back and do not let us just WAIT and no one ever comes to the phone as I just did!! I just finally hung up!
I am so tired of the staff in the Wal Mart pharmacy. They are so rude, and there is one blonde gal that works there is always complaining about customers, her job, her private life, you name it, she talks about it. My mother called today to see if her insurance would cover diabetic supplies. The person that answered the phone said, not likely! We happen to know that her insurance will pay for most of her needs. I do not appreciate the way the staff in the pharmacy treats customers. I am so glad that I know when they are trying to "screw" me. When you ask questions, they give you a smart half assed answer. I am going to check into having my families prescriptions transferred to Safeway.
Walmart Pharmacy is a US Pharmacy based in La Junta, Colorado. Walmart Pharmacy is located at 6 Conley Rd, La Junta, CO 81050, USA.
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